Period |
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Cancellation can be made up to 30 minutes before the relevant screening
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How to Cancel |
- Cancellation can be made on the official website if you make a reservation online.
- If you have issued a ticket, you can bring it with you within the operating hours of the box office until 30 minutes before the screening starts.
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Cancellation Fee |
The cancellation fee is 1,000 KRW per reservation, if the ticket is canceled on the day of the screening.
- No cancellation fee will be charged until the day before the screening.
- Cancellation fees for changing ticket quantity/screening/seat/payment method will also be charged.
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Remarks |
- Partial cancellations are not allowed. If you wish to make a partial cancellation, you must cancel the ticket and make a new purchase.
- Tickets that have been issued after purchase can only be canceled at the box offices. (The ticket that you wish to cancel must be presented.)
- Tickets that have passed the expiry date for cancellations/refunds will not be eligible for cancellations/refunds.
- If tickets must be refunded due to circumstances on behalf of the festival, a 100% refund will be given at the box offices.
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