· Opening and Closing Ceremonies: From June 25 (TUE) 14:00 until the event starts
· General Screenings: From June 27 (THU) 14:00 until each screening starts

All seats are sold online and there are no separate on-site seats available.
On-site sales are only available for the remaining seats not sold online.

Tickets can be issued after checking the reservation number at the on-site box office of each theater.
Make sure to have your reservation number ready (via SMS, a printout of your reservation confirmation, or your reservation page).

Entry with just the booking number is not permitted. Please log in to the BIFAN website and show your mobile ticket from your reservation page.
Or, you can get your ticket issued at the box office for entry.
*To prevent ticket fraud, we may ask for the booker's name at the box office.

Yes. If you want someone else to pick up your ticket at the box office, give them your reservation number (via SMS, a printout of your reservation confirmation, or your reservation page).

Tickets will not be reissued or refunded for personal circumstances
(e.g., lost or damaged tickets, traffic delays,going to the wrong theater, misunderstanding the movie time, etc.).

A cancellation fee is charged only on screening day. A fee of KRW 1,000 will be charged per cancellation.
* You can cancel your ticket without a fee before the screening day.

It's not possible to receive an immediate refund when you cancel your ticket due to varying policies and processing times of credit card company and banks. Refunds will be processed within 3~7 days.
If you've confirmed your cancellation under [Ticket > Ticketing] in the quick menu on the BIFAN website, please contact your credit card company or bank about the refund.

Partial cancellations are not allowed. If you wish to make a partial cancellation, you must cancel the ticket and make a new purchase.

Online screening is only available in Korea.(Geo-blocked)

You can enter 15 minutes before the screenings, but this may change depending on the situation on-site.

No, screenshots or images of your booking won't work for theater entry or paper ticket issuance.
For entry with a mobile ticket, please log in to the BIFAN website and have your mobile ticket ready.
For ticket issuance at the box office, please present your reservation number(via SMS, a printout of your reservation confirmation, or your reservation page).

Yes, screenings start right on time. We advise arriving early for an enjoyable screenings experience.

· Bucheon City Hall Main Theater/Fantastic Cube, Korea Manhwa Museum | Only bottled water with a cap is allowed.
· CGV Sopung | No outside food or alcoholic beverages allowed