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Guest Guide

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Badge Pick-up

To access the festival venue and the screening, you may pick up your badge at any of the times specified below. You may only pick up your own badge with a valid photo ID. No exceptions are allowed.

* Your accreditation request may not be accepted next time if you don’t pick up your badge.

Badge Pick-up
Operation 22nd(FRI) ~ 31st(SUN) July, 9:30 ~ 21:00 at 1F Bucheon City hall

·The desk won’t be operating on 21st(THU), the Opening night.

·B.I.G badges for NAFF guests can be picked up at Koryo hotel from 25th(MON) ~ 28th(THU) July. On other days, it can
be picked up at 1F Bucheon City hall.

·Hours of operation will be from 9:00 to 20:00 on 23rd(SAT) and 24th(SUN), from 10:00 to 14:00 on 31st(SUN).

Badge benefits

·Free screening ticket issuance (Except Opening/Closing/3D/Midnight screenings)

·Free admission to all festival official events and guest lounge

* Please note that badge doesn’t grant access to Opening/Closing ceremonies and receptions, along with other
events that require invitations.

Ticket reservation by badge

Ticket reservation by badge
Box office 22nd(FRI) ~ 31st(SUN) July, 09:00 ~ 21:00 in all screening venue
*15:00 ~ 21:00 on 21st(THU)

·You may reserve the tickets on the screening day or one day before the screening day at the festival box offices. .
(Not available for Opening/Closing ceremony and Midnight screenings.)

·Badge holders are limited to only one ticket for each of 4 screenings per day.

·Tickets allocated to badge holders may not be available if it’s sold out.

·Tickets along with your own badge must be required to access the screening.

Cancellation

·You may cancel your ticket until the day before the screening by returning your ticket to the festival box offices.

·No cancellation is possible on the screening day.

Festival Information Desk

For your stay, BIFAN hospitality team will give you all necessary information at festival information desk located in all festival hotels.

Festival Information Desk
Operation 21st(THU) ~ 31st(SUN) July, 10:00 ~ 20:00 at Koryo, Polaris, Theme Park, B-stay Hotel
*10:00 ~14:00 on 31st(SUN)

·Please visit us if you have any inquiries.

·Badges will not be distributed at festival information desks.

·If you need any help from us out of hours, please contact us with the e-mail address below.

Cancellation

Hospitality coordinator Emma KIM, Jaehyang LEE, Jihye KIM

E-mail travel@bifan.kr

Foreign press coordinator Sidney JANG

E-mail foreignpress@bifan.kr