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Guest Guide

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Badge Pick-up

To access the festival venue and the screening, you may pick up your badge at any of the times specified below. You may only pick up your own badge with a valid photo ID. No exceptions are allowed. * Your accreditation request may not be accepted next time if you don’t pick up your badge.

Badge Pick-up
Operation
  • Time : 9:00 ~ 20:00
  • Date : July 14th(FRI) ~ 23nd(SUN) *10:00 ~14:00 on 23rd(SUN)
  • Venue : Badge Desk, 1F, Bucheon City Hall
  • The desk won’t be operating on the Opening Night, July 13th (THU).
  • B.I.G Badges can be picked up between 9:00 ~ 18:00 at B.I.G Desk, located in the 3F,Koryo Hotel from July 14th(FRI) to
    July 18th(TUE).
    On other days, B.I.G Badges can be picked up at Badge Desk located in the 1F, Bucheon City Hall.
  • On July 23rd(SUN), hours of operation will be 10:00 ~ 14:00

Badge Benefits

  • Free screening ticket issuance (Limited number of tickets for each day for each screening.)
  • Free admission to all festival official events.
    * Please note that badge doesn’t grant access to Opening/Closing Ceremonies and Receptions, along with other events that require festival invitations.

Ticket reservation by badge

Ticket reservation by badge
Box office
  • Time : 9:00 ~ 21:30
  • Date : Jul 14th(FRI) ~ Jul 23rd(SUN)
  • Venue : All Festival Screening Venue
    *Please note that CGV Bucheon, Songnae Solan Art Hall Box Office will
    only be operated until Jul. 20th(THU).
    Ojeong-gu Office Ojeong Art Hall, Sosa-gu Office Sohyanggwan Box office will
    only be operated until Jul. 21st(FRI)
  • You may reserve the tickets on the screening day or one day before the screening day ONLY at the Festival Box Offices.
    * Opening Ceremony, Closing Ceremony, Midnight Screenings and 3D Screenings are excluded.
    * On-line ticket reservation is not available.
  • Badge holders are limited to only one ticket for each of 4 screenings per day.
  • Tickets allocated to badge holders may not be available if it’s sold out.
  • Tickets along with your own badge must be required to access the screening.
  • Designated seats won’t be guaranteed for late comers. Take your seat 10 minutes before the screening starts.

Cancellation

  • You may cancel your ticket by returning it to the Festival Box Offices one day before the screening.
  • No cancellation is possible on the screening day.

Guest Information Desk

For yourstay, BIFAN Guest Office will give you all necessary information at Guest Information Desk located at the Festival Hotels.

Festival Information Desk
Operation
  • Time : 10:00 ~ 20:00
  • Date : Date | July 13th(THU) ~ July 23rd(SUN) *10:00 ~14:00 on 23rd(SUN)
  • Venue : Koryo Hotel, PolarisHotel, B-stayHotel , Theme Park Hotel
  • Please visit us if you have any inquiries.
  • All Badges will not be distributed at Guest Information Desk.
  • If you need any help from us out of hours, please contact us with the e-mail address below.

Contact

  • Guest CoordinatorUlim LEE, Iveta CHOI, Hana CHO
  • E-mail : travel@bifan.kr
  • VIP & Jury CoordinatorSeonah YU
  • E-mail : hospitality@bifan.kr
  • Foreign Press CoordinatorJennifer EARWOOD
  • E-mail : foreignpress@bifan.kr, bifan.intlpress@gmail.com